Everything you want to know
Common questions from hosts who are evaluating Guidlio. Can't find your answer? Contact us.
You upload the information yourself into the knowledge base: house rules, appliance instructions, WiFi password, local tips. The AI answers only from what you've provided — it never makes things up.
Around 15–20 minutes: add your property, load 5–10 entries into the knowledge base, and sync nearby places. The QR code is generated automatically — just print and place it.
The AI will honestly say it doesn't know and suggest the guest contact the host directly. It never invents answers.
Yes. The concierge understands questions in any language — that's handled by the underlying language model. Responses are automatically generated in the same language the guest used.
Absolutely. You can add as many properties as you need from the host dashboard. Each property gets its own QR code and its own independent knowledge base.
With one click — "Sync". Guidlio pulls fresh data from Google Places and updates the list in seconds. You control which places are shown, pinned, or hidden.